Are you experienced in logistics and import administration? Do you thrive in a dynamic environment where customer service and logistics intersect? We are recruiting for a Customer Service & Logistics Administrator to join a friendly and collaborative team in Barnsley. You’ll be part of a leading company in the manufacturing sector, working closely with the Operations Manager to ensure smooth import and transport processes.
Key Responsibilities:
* Manage import administration, ensuring compliance with Incoterms and customs procedures
* Organise domestic and European transport logistics, ensuring timely and cost-efficient deliveries
* Enter sales orders, set up new customer accounts, and manage credit limits and processes
* Provide exceptional customer service by answering calls and addressing client inquiries
* Collaborate with the customer service team, each focusing on specific areas of expertise
Skills & Experience:
* Previous logistics and import experience is essential
* Customer service experience, ideally in a manufacturing environment
* GCSEs in 5 subjects, including English & Maths
* Knowledge of freight, shipping, export documentation, and current Incoterms
* Proficiency in Excel, Microsoft Word, PowerPoint
* Strong written and verbal communication skills to liaise with internal teams and external clients
What We Offer:
* Salary £25-28k DOE
* Annual pay reviews
* 25 days holiday + 8 bank holidays + Christmas shutdown
* Holidays increase after 5 years of service
* Free onsite parking
* Company events, lunches, and team-building activities
* Comprehensive training to help you excel in your role
* Monday-Friday working hours (9am-5pm or 8am-4pm on a rota basis)
* Onsite canteen with tea/coffee facilities
This is a great opportunity for someone from a logistics background to develop their career in a stable, supportive, and growth-oriented environment.
Apply today to join a leading manufacturing company in Barnsley