Assistant Housing Officer (Maternity Cover)
Category: Administration
Organisation: Arches Housing
Arches Housing is a community-based Housing Association providing more than 1,400 affordable homes in Sheffield and Rotherham. We were formed in 1975 to make old houses into quality homes and to stop the rich and diverse communities of North Sheffield being displaced and broken up. Although we have grown and now serve communities across Sheffield, Rotherham and Chesterfield, we are very proud to still be based in the heart of the community our founders cared about so deeply.
Our culture is unique. We are Investors in People Gold, and according to our latest staff survey, 100% of respondents thought Arches was a great place to work! We take accessibility seriously, and have an agile and flexible way of working and thinking that means we focus on outcomes for residents, and not bums on seats!
Following a refocus of our Operations department, we are excited to complete the team so that we can take that next step forward to even better services for our residents.
Role: Assistant Housing Officer (Maternity Cover)
Location: Burngreave, Sheffield
Hours: 35 (full time)
Term: Fixed-term for 4 months from 1st April 2025
People thrive when they have a safe, secure home where they can set down roots. This role is all about building strong relationships with our residents, providing clear advice and support on how to ensure a long and happy time in their home. From a new tenancy beginning, to resolving neighbour disputes and low-level anti-social behaviour, advising on keeping gardens clean, tidy and safe, and on avoiding rent arrears - the Assistant Housing Officer is there to help. They also work closely with our Housing Officers if things should need more complex solutions or support. This is a brand-new role and so you’ll have the chance to influence how it evolves in response to the needs of our residents over time.
About You
You’ll be a true people person, dedicated to making sure every interaction with our residents counts and they enjoy a high-quality experience with us. With strong IT and verbal communication skills, and by being highly organised, you’ll be an excellent team member. You’ll also have a good appreciation and understanding of the diverse needs of our residents, helping you to find the right solutions to make things happen.
As this is a fixed-term role, it’s essential that you have lived or working experience of social housing, and are highly skilled in customer service, IT and Microsoft apps, and are an excellent communicator, working well with others and able to manage your own workload.
Key Dates and Information
Closing Date: 5th February – 12 noon.
Interview Dates: 18th February
Interview Format: Traditional panel interview at our offices in Sheffield, together with an occupational test
Salary: £28,500
Type of Contract: Contract
Additional Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sick pay
* Work from home
How to Apply
For more about us, these roles, and our employee benefits please visit our Career pages on our website at: Arches Housing Careers
Please use the link below to access the application form on our website: Application Form
You’ll need to complete an Application and return it to us at: recruitment@archeshousing.org.uk. We’ll then send you our Application Registration and Equality Monitoring form so that your application can be considered. We keep this separate from our Application Forms to ensure that there is no bias, and our recruitment process is fair.
Thank you for your interest. Please look out for future vacancies at Arches Housing Careers.
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