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Job Title: Administrator- Personnel Office
Salary: £23,937.71 per annum
Contract: Permanent, Full Time
Hours: 37.5 hours per week
Shift Pattern: Monday to Friday- 7.30AM to 5PM
Location: HMS Raleigh, Trevol Road, Torpoint, Cornwall, England, PL11 2PD
This is an exciting opportunity to join an experienced and versatile team delivering top-notch administration services to our world-class Armed Forces personnel. Based in the Personnel Office at HMS Raleigh, this role offers a broad and flexible service to meet the administration needs of the Armed Forces, predominantly the Royal Navy. The position allows for potential rotation through various professional responsibilities to meet the business's needs, and training will be provided where appropriate.
Main Responsibilities:
1. Serve as a dedicated day-to-day focal point for personnel administration.
2. Manage direct customer interactions and liaise with coordinators and line managers.
3. Arrange travel through an online booking system, coordinating with booking companies, coordinators, and travelers.
4. Collate and maintain budgetary-related information, protect personnel-related data, and update the joint-Service administration system.
5. Assess entitlements to pay, allowances, expenses, promotions, and awards.
6. Ensure compliance with Health and Safety Regulations and the General Data Protection Regulations.
7. Undertake additional tasks as directed by the Line Manager, including providing support or cover for other staff when required.
Candidate Requirements:
The successful candidate will be well-organized, precise, and confident, with strong communication skills that allow them to contribute effectively at all levels. They should be versatile, intuitive, and professional, demonstrating good judgment and absolute integrity. The individual must be proactive and persuasive when necessary, while also being responsive to the changing needs of the business and customer demands. They should remain calm under pressure, be self-motivated, reliable, and well-presented, reflecting a positive image of MITIE's company values.
Additionally, the candidate should have:
1. Administration experience and excellent organizational and motivational skills.
2. A high degree of integrity and a proven track record of delivering quality administration and customer service.
3. Experience in customer-facing roles.
4. Strong verbal and written communication skills, with the ability to develop close working relationships.
5. IT literacy and proficiency in MS Office applications; knowledge of MOD personnel administration applications and systems is desirable.
6. A proactive approach and the ability to manage short-notice changes to requirements and deadlines.
7. A good standard of education.
Additional Information:
MOD security clearance and DBS Standard required (Proof of right to work in UK essential).
The Contract operates a 37.5 hour working week between the hours of 0730 and 1700 Mon to Fri only.
Required To Wear Approved Company Work Wear.
Additional information for internal applicants:
Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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