Prescription Clerk (Ventnor Medical Practice)
One Wight Health Ltd
The closing date is 29 September 2024
Job summary
Please note, this role is advertised by One Wight Health - GP Federation, on behalf of Ventnor Medical Practice.
Ventnor Medical Practice will be the employer for this post.
Hours: 15 per week on Monday and Friday
Salary: £11.70 per hour
We are looking to appoint a Prescription Clerk to join our busy GP practice. The successful person will be the focal point of communication between the GPs, Nurse Practitioners, and other clinicians as well as the receptionist, practice manager, patients, local chemist, and other members of the primary health care team, to ensure patients' repeat medication is produced within the current protocols of the surgery.
Main duties of the job
The duties in this role will include:
1. Coordinating and preparing repeat prescriptions for our patients.
2. Data entry onto patient records, EPS, and liaising with patients and pharmacies.
3. Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working with our clinical and administration teams.
Job responsibilities
PRESCRIPTION ADMINISTRATION
1. Print off repeat medication requests at least twice daily and raise them.
2. Collect repeat prescription requests from the post box and reception.
3. Liaise with patients and chemists regarding queries and requests.
4. Ensure repeat medication is issued in line with the protocols that are already in place.
5. Highlight patient queries on medication to the relevant clinician.
6. Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants, or Medicines Management Teams in a courteous, timely, and efficient manner.
7. Provide an effective administration service as part of the Practice team.
8. Run analysis reports and gather data for management of repeat prescriptions.
9. Liaise with pharmacies on the supply of prescribed drugs.
10. Maintain knowledge of Practices formulary and national restricted drugs list.
11. Work under direction from lead Clinician to manage drug issuance.
GENERAL ADMINISTRATION
1. Have a thorough knowledge of all practice procedures.
2. Process and distribute incoming and outgoing mail.
3. File and retrieve paperwork/correspondence.
4. Provide clerical assistance to practice staff as required.
5. Cover sickness/annual leave and work reasonable overtime when required.
MEDICAL RECORDS MANAGEMENT
1. Ensure that all records are accurately compiled in advance for each consulting session.
2. Retrieve and refile records as required.
3. Ensure correspondence, reports, results, etc., are filed in the correct record.
4. Process repeat prescriptions in accordance with practice guidelines.
5. Hand completed repeat prescriptions to patients and check names and addresses.
Person Specification
Qualifications
Essential
* GCSEs at grade C or equivalent (or 4-9), including English and Maths.
Desirable
* Pharmacy Services or equivalent NVQ2 Lv2 qualification.
* Evidence of Medical Terminology training.
Personal Attributes
Essential
* Works effectively independently and as a member of a team.
* Flexible approach to meet service needs.
* Continued commitment to improve skills.
* Excellent interpersonal and communication skills.
Skills and Experience
Essential
* Self-motivated and proactive.
* Awareness of DPA and need for confidentiality.
* Attention to detail and accuracy.
* Excellent understanding of data protection issues.
* Excellent verbal and written communication skills.
* Committed to personal development.
* Ability to support others to develop.
Desirable
* Experience in a medical or primary care setting.
* Computer literate with ability to use required GP clinical systems.
* Ability to prioritise own workload.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure will be made to the Disclosure and Barring Service.
Employer details
Employer name
One Wight Health Ltd
Address
Ventnor Medical Practice
3 Albert Street
Ventnor
Isle Of Wight
PO38 1EZ
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