Sales and Logistics Coordinator Location: Bury St Edmunds Job Type: Full-time (8:00am-5:00pm) Salary £26,000 pa Join our team as a Sales and Logistics Coordinator, where you will play a crucial role in managing day-to-day customer interactions and logistics operations. This position offers a varied workload and the opportunity to support both internal and external sales teams across multiple businesses. Day-to-day of the role: Handle inbound calls, accept orders, and respond to general queries and customer quotation requests. Process orders, manage returns and credits, and take payments. Address account queries and set up new accounts on Sage. Monitor overdue accounts and support both the internal and external sales teams. Deal with logistics queries, track daily parcel and pallet deliveries, and update systems with proof of delivery information. Organize and track customer returns while maintaining a high standard of customer service. Provide support to other businesses within the group, using different systems and processes as required. Required Skills & Qualifications: Strong desire, passion, and drive to succeed. Excellent communication skills, both oral and written. Confident and friendly telephone manner. Proficient use of PCs for internal and external communication. Ability to work independently and as part of a team. Experience with Sage 200, Odoo system, and Microsoft Office package, including Outlook. Benefits: Competitive salary. 20 days holiday, increasing to 23 days after one year of service. Opportunities for professional growth within a dynamic team. To apply for the Sales and Logistics Coordinator position, please submit your CV to