We are looking to recruit a caring, reliable, and highly motivated person to join our experienced reception team at Wells Health Centre. The successful candidate will work 25.5 hours per week across Monday, Tuesday, Wednesday and Friday. The successful candidate will work closely with the reception lead and practice administrator along with the reception team to make sure we are constantly providing our patients with the greatest care possible and supporting each other in doing so. You will be key member of the reception team, answering calls into the surgery, speaking with patients face to face at the reception desk, booking appointments, sign posting patients, amending clinics as well as other reception duties. The role also encompasses other duties such as scanning, summarising, and coding as well as other administrative areas. The reception team is a small, friendly, and busy and efficient team who pride themselves on being the front face of the practice. Please see attached for further information. About the Candidate Essential: Excellent communication skills & time management Good telephone manner Good IT skills Confident in dealing with people Reliable Ability to work under pressure, as part of a team & to use your own initiative. Good organisation skills GCSE (or equivalent) in English & Maths Good understanding of confidentiality and diplomacy Preferred: Previous experience of working for the NHS Knowledge of SystmOne About Us Wells Health Centre is a small GP Practice on the Norfolk coast rated as Outstanding by the Care Quality Commission (CQC), i t provides care to around 3,300 patients in and around Burnham Market. In January 2022 the Burnham Market partners joined with Wells Health Centre and the two sites are running as sister sites within the same partnership. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.