Customer Advisor / Logistics Advisor
£24,500 Wickford / Chelmsford Location Plus quarterly bonus
Free parking! Monday to Friday Full time (office based) Car driver required.
08.30-17.30
I am looking for someone with a positive personality who enjoys dealing with customers on the phone, solving any queries and building relationships.
The role is to update and assist customers on their deliveries in a busy logistics department. The role is based in newly refurbished offices with free parking.
You will work within a great team and have the support of a team supervisor.
ROLE & RESPONSIBILITIES:
* Respond to customer enquiries by phone, email, and web queries
* Provide ETAs
* Work closely with the transport planners
* Answer all incoming service calls
* Respond to all customer emails
* Manage and resolve all queries on the service log
If you have logistics or telephone-based customer service experience or have been in an administrative role which involved a lot of telephone liaison, please contact me to discuss this role.
IMMEDIATE INTERVIEWS FOR THE RIGHT PERSON!
To discuss this role or to apply, please call Claire at Adore Recruitment:
01268 971950 or 07930 381 354
Or email your CV to claire.murrell@adore-recruitment.co.uk
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