GLL is looking for Events Assistants to work at Ashburton Hall in Croydon. If you have the skills and ambition to join us as a Events Assistant, there's never been a more exciting time to join us and take your first step to working in the UK largest leisure provider.
As a Events Assistant you will be assisting in delivering excellent customer service throughout events within the centre including but not limited to cleaning and maintenance, preparation of areas and equipment for events as appropriate, maintaining a safe environment throughout the set up time, event and pack down. Events assistants are expected to complete all relevant event operational checklists and documents.
What you’ll do:
1. Maintain a positive image of the venue to customers and the public at all times
2. Deliver excellent customer experience at all times
3. Prepare and sell drinks and food as required
4. Engage with customers to ensure customer satisfaction
5. Actively contribute to the development of the service
6. Assist the manger on duty in the monitoring process against the set standards i.e. noise levels and cleanliness
7. Ensure the security and maintenance of the bar area and the contents within.
8. Prepare areas and equipment required and ensure the area and all its facilities are kept clean and presentable at all times
9. Adhere to all health and safety requirements, including all procedures in relation to fire prevention, licences, food, COSHH, heating, ventilation, energy management and conservation.
10. To undertake cash handling and banking within the stipulated financial procedures.
What you need:
11. A team player
12. Excellent customer service skills
13. Ability to undertake cleaning and maintenance tasks
14. Ability to work independently
15. Cash handling experience
16. Previous events experience a bonus but not essential
17. Able to work unsocial hours.
18. Ability to work flexible shift patterns e.g. morning shifts, evening shifts and weekends.
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
19. A Values driven organisation
20. Learning & development to support career development
21. Good Pension schemes
22. Discounted gym membership for you and your partner.
23. Industry leading rates of pay
24. opportunity to join the GLL Society and have a say in how we are run plus associated social events
25. Exclusive discounts on our villas in Portugal
26. Exclusive discounts on our Ski chalets in Bulgaria
27. Health assurance
28. Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
29. Discounts across thousands of retailers (GLL Extras)
30. 25% off Red Letter Days
31. 25% off Buy A Gift
32. 20% off GLL spa experience treatments and associated products.
33. Ride to work scheme
34. Free eye tests and discounted glasses