At a glance Salary range - For this role the salary starts from £24,400 per annum, depending on skills and experience. Shift Premium will apply at 5% of the salary range base rate, totaling an annual Shift Premium of £1,220 Contract type - Permanent Work Pattern - 37.5 hours per week - Tuesday to Saturday: 06:00 to 14:00 Location - Magna Park 3 (CDH) About the role Operational Performance Ensure compliance with the Road Transport Working Time Directive, Domestic Regulations, and EU Drivers’ Hours Regulations. Maintain and update in an accurate and timely manner the vehicle maintenance planner. Monitor and report vehicle defects to ensure roadworthiness of the Fleet. To ensure all vehicle and driver records are maintained in accordance with regulations. Support resource management of people and vehicles in line with the Operators Licence margin. Promote and adhere to all Legal, Health & Safety and Customer Delivery Hub operating procedures. Understand and adhere to the General Data Protection Regulation (GDPR). Assist with general administration daily tasks. Be a brand ambassador, delivering a consistent end to end customer experience. Support and advocate business strategies and initiatives including Partnership Plans, CSR, Health and Wellbeing and local charity. Regularly undertakes self-auditing within the Transport Operation to maintain legal compliance. Customer Identify, promote and implement areas for improvement for ‘Net Promoter Score’ and ‘Customer Promise’ to increase the customer service provided to all John Lewis Customers. Promote and deliver very good customer service to all your stakeholders, including customer collection where relevant. Display a good understanding of the John Lewis Customer Delivery Proposition and Customer Promise. Contributing to a safe working environment Adhere to Health and Safety policy and guidance. Report all accidents and near misses to your Line Manager to adhere to Health & Safety Legislation. Follow the recommended John Lewis Partnership’s manual handling and mechanical handling instruction. Qualifications and Experience skills you’ll need: Experience of working in an administrative role. Previous experience of data processing and inputting. Effective communication skills (verbal and systemic). Proven organization and planning skills Desirable skills: C1 Licence Holder Knowledge of telematics and route planner systems Knowledge of Drivers’ Hours Experience of working in a transport environment Transport Manager CPC Qualification Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining JLP.