Salary: £25,000 per year Hours: Mon-Fri / 8:30-4:30 with 30 min unpaid break (37.Hyper Merch Limited, T/A Inkthreadable are a dynamic and growing company seeking an enthusiastic Customer Support Representative to join our team. This role offers hands-on experience in customer service and administrative support, with opportunities for personal and professional development.
Customer Relationship Management:
Utilise our CRM system to manage inquiries and maintain accurate customer information.
Book meetings for our sales team using the CRM system.
Confidence in handling phone calls and engaging with customers.
Basic knowledge of Microsoft Word and Excel.
Knowledge of Photoshop / Canva also desirable.
Minimum of A-C grades in English and Mathematics at GCSE level or equivalent
Must have knowledge of customer service and experience with live chat