To Apply for this Job Click Here
We are recruiting for an experienced Contract Administrator / Helpdesk Advisor to a growing team in a fast-paced, customer-focused environment in City Centre Manchester. This is a full-time opportunity. As the Contract Administrator, you will play a vital role in supporting both planned and reactive service delivery, while also handling new business enquiries. This is a permanent role paying £27k pa, working 8-hour shifts Monday to Friday between 7am and 6pm.
Benefits:
* Quarterly bonus scheme (up to £4k annually)
* 30 days holiday including bank holidays
* Medical Health Cash Plan
* Company Sick Pay
* Enhanced Pension Contributions
* Life Assurance Scheme
* Perkbox access including wellbeing packages
The Role:
* Handling inbound calls and online enquiries
* Logging jobs and maintaining accurate data in the CRM
* Preparing job quotes using rate cards and tariffs
* Supporting customers with urgent issues and finding quick solutions
* Coordinating with commercial and operational teams to process orders
* Checking job information thoroughly before invoicing
* Occasional paid weekend support on a rota basis
* Full training provided
About You:
* Detail-focused and confident with data entry
* Experience with CRM systems preferred
* Excellent customer service and communication skills
* Comfortable working in a busy, high-volume environment
* Flexible, proactive, and able to work beyond standard hours when needed
* Confident discussing services with new and existing clients
* Telesales experience is a bonus, but not essential
If you are interested then please click the APPLY button now. PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has not been successful. PRS is an equal opportunities employer.
Karen Chatfield
To Apply for this Job Click Here
#J-18808-Ljbffr