We have a fantastic opportunity to work with a well-established insurance company based in Ipswich. Our client is a prominent commercial and corporate broker serving in London and East of England and pride themselves on the prestigious title of Chartered Insurance Broker.
This is a brilliant opportunity for an Account Handler with the right experience, to join a reputable company with a clear progression ladder.
Key Duties:
1. Responsible for dealing with a portfolio of existing clients either in association with a Relationship Manager.
2. Prepare pre-renewal and renewal reports, including any other associated customer-facing documentation.
3. Maintain a professional working relationship with insurers, clients, colleagues, trade associations and suppliers.
4. Co-ordinate the gathering and updating of policy risk information and claims data.
5. Carry out pre-renewal work and renewal broking to ensure that clients’ demands, and needs are satisfied.
6. Finalise renewal negotiations with clients and insurers.
7. Process mid-term adjustments including instructing insurers and confirming instructions to clients.
8. Credit control and debt management responsibility.
Skill & Qualifications Required:
9. Competent user of Acturis (preferable but not essential).
10. Strong and determined negotiation skills to ensure that clients receive competitive terms and coverage from insurers.
11. Ability to work on own initiative and also as part of a team, including the management of own workload to ensure that clients expectations are exceeded.
12. Experience of writing comprehensive technical client reports using up to date IT packages.
13. Accurate record keeping.
14. A strong knowledge of the general commercial classes of insurance.
15. Cert CII qualified (or progression towards).
Benefits:
16. Competitive pay and bonuses.
17. Generous holiday entitlement.
18. Volunteering opportunities.
19. Financial support towards professional qualifications.
20. Wellbeing and work life balance.
21. Flexible working arrangements.
22. Reward schemes.
23. Regular social events.
24. Pension and life assurance.
25. Hybrid working.