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Key Account Credit Controller Hospitals, Runcorn
Client:
PHOENIX Medical Supplies Limited
Location:
Runcorn, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f1dd40f8ae61
Job Views:
5
Posted:
22.03.2025
Expiry Date:
06.05.2025
Job Description:
Description
Job Title: Key Account Credit Controller
Contract: Fixed Term Contract - Up to 12 months
Location: Head Office
Salary: Competitive salary and excellent benefit package
Hours: Monday to Friday
Role Purpose: As a Key Account Credit Controller, you will be responsible for the collection and allocation of payments in a timely manner. You will play a crucial role in maintaining healthy cash flow and ensuring prompt payment and query resolution with our key account customers and suppliers.
Key Responsibilities:
* Customer & Supplier Engagement: Proactively contact key account customers and suppliers to ensure prompt payment and resolve any queries.
* Reporting: Create bespoke reports tailored to key accounts.
* Query Resolution: Handle customer queries and liaise with customer services for efficient resolution.
* Account Reviews: Meet with key account customers weekly to review account status.
* Supplier Meetings: Attend monthly meetings with DTP/DTH suppliers.
* Debt Collection: Collect outstanding monies promptly to prevent bad debt.
* Receipt Allocation: Allocate all receipts in a timely manner.
* Risk Management: Work with the risk team to manage overdue debts.
* Innovation: Develop and implement new ideas to improve processes and plan workloads effectively.
Skills and Qualifications:
* Essential: Specific credit controller knowledge from a professional qualification (CICM) or at least 5 years of credit control experience. Experience in dealing with specific customer requirements, including ad hoc and bespoke reports. Advanced Excel skills. Strong communication skills for working with internal and external teams.
Key Behaviours:
* Demonstrate the Phoenix BASE behaviours relevant to the role, including proactive problem-solving, effective communication, and a customer-focused approach.
Why Join Us?
* Innovative Environment: Be part of a forward-thinking company that values new ideas and continuous improvement.
* Professional Growth: Opportunities for professional development and career progression.
* Collaborative Culture: Work with a supportive and dynamic team dedicated to achieving excellence.
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