Working as part of a busy and productive team, the post holder will provide advice and guidance to staff and managers on basic HR queries, signposting to the relevant policy as appropriate and escalating matters which are complex or sensitive. The successful candidate will provide administration support to the Employee Relations team as required, particularly in support of ER casework, such as coordinating formal hearings and taking minutes at fact find meetings, panel hearings, and appeal hearings, ensuring that notes are transcribed, approved, and disseminated on a timely basis. The subject of such cases is often highly contentious and can be emotive. The postholder will be responsible for updating and maintaining ER Case Tracking software, and manipulating data to produce workforce reports for the HR team. The successful candidate would be responsible for organising and supporting job evaluation panels.