Dove and Hawk are now working with this highly established Property Management company in Hertfordshire. Who are currently looking for a block manager to join their team and progress with them. Duties -
1. Effectively manage your portfolio and take responsibility for good all-round customer service
2. Dealing with customer queries verbally and in written form either directly or via a service manager.
3. Manage electronic data and ensure e-mails and calls are responded within 24hrs.
4. Management of H&S, FRA, Asbestos and all other legal requirements. - Site Reports and lift engineering works, ensuring that all reports are actioned appropriately.
5. Completing minutes and site reports within 5 working days.
6. Liaise directly with Head of Client Services as necessary to progress any task, project and meet deadlines.
7. To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.
8. Set up meetings for the year ahead when taking over new sites
9. Continually seek value for money by obtaining quotes from several contractors and sourcing local contractors to site, working with residents on site to ensure that all expectations are met.
10. Creating contract orders and signing contracts being cautious of s.20 regulations Ensure all blocks have up to date H&S and FRA including appropriate signage Authorise expenditure ensurin...