National Account Manager
Location: Summerfield House, Kidderminster, Hybrid working
Hours: Monday-Friday 40 hours per week
Contract: Permanent
Salary: Up to £50,000, car allowance, plus benefits, depending on experience
Ready to take your career to the next level? Join Eco2Solar as our National Account Manager and play a pivotal role in revolutionising the renewable energy industry!
Eco2Solar is at the forefront of renewable and smart technology supply and installation for new-build housing developers across the UK. With a commitment to excellence, fairness, innovation, and trust, we are rapidly expanding—growing year on year. Join us as we install over 100 systems daily and make a tangible difference to our environment.
About the role
As the National Account Manager you will be accountable for coaching and leading a team of Key Account Managers who are responsible for delivering outstanding service to existing customers. You will implement, monitor, and manage a structured Account Management process.
The Key outcomes of your role will be:
• Negotiate and secure the extension and renewal of all group agreements with key customers
• Drive 25% increase in year on year revenue with new customers/products/ services
• Provide 360 overview of customer relationships, working with all departments from the Key Account Managers
• Developing and leading a World Class Account Management (Sales)Team to achieve sales targets
• Work with all departments to achieve monthly Net Promoter Score of 9-10 / 10 from customers
• Secure additional contracts and sign up more customers to (long term) formal agreements
Key responsibilities include:
• Establishing good relationships with customers and negotiating high level agreements
• Implementing Account Management strategies
• Analysing data and trends
• Identify commercial opportunities
• Oversee all relationships with key customers
• Attending monthly networking/industry conferences
• Attend monthly review and feedback meetings with key customers (Board level)
• Coordinate with internal departments to ensure the needs of the customer are being met
• This is an excellent opportunity for someone who loves coaching and leading a team of Account Managers and wants to be accountable for key customers.
We don’t believe in endless KPIs or micro managing our people – but we do believe that people want to know what is expected of them and then to have clear feedback daily/weekly/monthly on how they are performing against their expectations, so that our people know what they need to do to grow and develop.
Cultural Competencies:
• Hungry, smart but humble
• Fair and supportive to customers and colleagues
• Driven to provide excellent service and support
• Always seeking better ways to achieve goals
• Eager to help teammates succeed
• Embody our values of Excellence, Fairness, Innovation, and Trust
You’d be joining a highly reputable and growing company who have a real passion for sustainability, eco systems and delivering a first-class service to their customers. We’re offering a competitive salary of up to £50,000 depending on experience, competitive car allowance, along with 33 days annual leave (including Bank Holidays and a day for your birthday), contributory pension scheme, monthly wellness benefit, access to the holiday purchase scheme (you can buy and sell up to 5 extra days per year) and a wide range of flexible benefits that you can tailor to suit your life-style.
As the National Account Manager you will be accountable for coaching and leading a team of Key Account Managers who are responsible for delivering outstanding service to existing customers. You will implement, monitor, and manage a structured Account Management process.
You may also have experience in the following roles: Key Account Manager, Senior Account Manager, Strategic Account Manager, Business Development Manager, Client Relationship Manager, Regional Sales Manager, National Sales Manager, Sales Director, Commercial Manager, Customer Success Manager, Enterprise Account Manager, Corporate Account Manager, Partnership Manager, Channel Sales Manager, Sales and Marketing Manager, etc.
REF-(Apply online only)