We are looking to hire a highly driven Co-Head of Credit Control to join one of our successful Finance teams in Edinburgh.
We are an enthusiastic team that supports each other in order to achieve a great working environment. We value each other’s expertise and opinion and pride ourselves on offering an inclusive, enjoyable, and motivating place to work.
The Role
As a Co-Head of Credit Control at Gilson Gray, you’ll be responsible for:
* Managing a portfolio of accounts ensuring timely and effective collection of debt.
* Establishing relationships with clients’ finance teams to drive efficient and timely cash collection.
* Providing excellent customer service on telephone calls and written communication in emails to clients.
* Chasing overdue debtor balances in line with Credit Control Procedures and workflows.
* Monitoring monthly payment plans to ensure funds are received on their due date.
* Issuing fees/receipts to clients at month-end and upon completion of property sales.
* Taking card payments via our online portal.
* Maintaining and monitoring the Credit Control inbox daily, and escalating as required.
* Ensuring the highest standards of quality and accuracy in inputting data into our systems.
* Co-managing our team of Credit Controllers.
* Allocating credit control activities to credit controllers.
Required Knowledge and Experience
* Credit control experience within the legal sector is desirable although not essential.
* Excel skills required; ability to produce pivot tables, V-Lookups, and other formulated data is desirable although not essential.
* Ability to work in a fast-paced environment.
* Ability to work under your own initiative and proactively drive improvement in the function.
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