Job summary We have an exciting opportunity within our Urgent Response Team. The Urgent Response Team (URT) is a multidisciplinary team of advanced clinical practitioners, nurses, therapists, social workers who deliver urgent response services to Salford residents. This is expanding to include Hospital and Care at Home (H&CH) virtual wards model of care working as part of a team utilising technology and new ways of working to provide a safe alternative to hospital admission and support people to be discharged from hospital earlier than may have been possible previously. This is an exciting opportunity to shape services that will improve the experience of healthcare for the population of Salford and deliver an NHS national priority. It is essential that the post holder is be able to fulfil the travel requirements of the role and desirable that they hold a full UK driving licence and have access to a vehicle. Main duties of the job You will be required to establish and maintain communication with people about routine and daily activities overcoming any differences in communication between the people involved. Develop your own skills and knowledge and provide information to others to help their development. Assist in assessing people's health and wellbeing and related needs and planning. Assist and enable patients in achieving the following aspects of care: To achieve and maintain personal hygiene and appearance To assist / enable patients with mobility To assist / enable patients with eating and drinking To assist / enable patients access and use toilet facilities Maintain patients independence and identity About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. Date posted 16 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum/pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 236-SCO-CS511-24-A Job locations Salford Royal Hospital St James House, Pendleton Way Salford M6 5FW Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential NVQ Level 3 in Healthcare or a Level 3 Senior Healthcare Support Worker Apprenticeship - or equivalent experience Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G) Care Certificate Knowledge, Training & Experience Essential Experience of working as a Care Support Worker or equivalent in a Health or Social care setting Experience of working within a team Desirable Demonstrates an interest or previous experience in supporting other health care staff and learners Commitment to undertaking continuous professional development (CPD) Skills & Abilities Essential Good communication (written and verbal skills) Basic IT skills Good organisational skills Must be be able to drive and have access to a car with business insurance Person Specification Qualifications Essential NVQ Level 3 in Healthcare or a Level 3 Senior Healthcare Support Worker Apprenticeship - or equivalent experience Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G) Care Certificate Knowledge, Training & Experience Essential Experience of working as a Care Support Worker or equivalent in a Health or Social care setting Experience of working within a team Desirable Demonstrates an interest or previous experience in supporting other health care staff and learners Commitment to undertaking continuous professional development (CPD) Skills & Abilities Essential Good communication (written and verbal skills) Basic IT skills Good organisational skills Must be be able to drive and have access to a car with business insurance Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address Salford Royal Hospital St James House, Pendleton Way Salford M6 5FW Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)