Counselling and Trauma Support Service Manager
We are seeking a dedicated Service Manager to join our team on a 15-month fixed-term contract to cover maternity leave.
Main duties of the job
In this role, you will play a crucial part in supporting an experienced team of practitioners to deliver high-quality services and make a meaningful impact in our community. This is an exciting opportunity to gain valuable leadership experience by guiding staff in a dynamic environment.
About us
Coventry and Warwickshire Mind has been developing and delivering quality services with, and for, people with mental health issues for over fifty years. An independent charity governed by a group of local trustees, Coventry and Warwickshire Mind is affiliated with the national Mind network, which is made up of over 105 organisations across England and Wales. We want to make sure that everyone with poor mental health gets the support they need and the respect they deserve.
Job responsibilities
Job title: Counselling and Trauma Support Service Manager
Location: Coventry and Warwickshire
Salary: £33,000 to £37,000 (Salary to be agreed based on relevant qualifications and experience)
Hours: 37 Hours working flexibly Monday to Friday 9.00am to 4.30pm, including some evening and weekend working.
Job type: 15 Month Fixed Term Contract, Maternity Leave Cover
If you are:
* Passionate about providing support to individuals experiencing varying degrees of mental health and wellbeing difficulties.
* Want to be part of a reputable organisation at the forefront of mental health innovation, helping people access the right support when they most need it, then please read on!
Who we are looking for:
We are particularly interested in individuals who can work flexibly in a dynamic environment and bring leadership and management experience to support staff in delivering a range of therapeutic mental health and wellbeing services. We welcome applications from both experienced professionals and those eager to take the next step in their management career. Team leaders or individuals in equivalent roles with some experience of managing services are encouraged to apply.
CW Mind is committed to supporting its staff in developing their skills and will actively help individuals in pursuing leadership and management qualifications.
About the Role:
The successful candidate will be expected to manage, develop, and promote a dynamic portfolio of existing and innovative new initiatives. This includes:
* Continuing to drive the success and growth of CW Mind's counselling and trauma service, focusing on improving access to mental health and wellbeing support for survivors of domestic abuse.
* Support and empower an existing, experienced team of practitioners to deliver high-quality services that make a real difference in our community.
Additionally, they will work closely with the Head of Operations to lead service expansion.
Key responsibilities:
* To be responsible for the development of specified services and the necessary tools and resources to ensure that these services are effective and successful.
* To be responsible for the operational management and coordination of a portfolio of services.
* To work closely with the Head of Operations and/or Director of Operations/Deputy CEO, to ensure that day-to-day issues are addressed, problem solving where required and systems maintained for effective delivery of services.
* To be responsible for line management duties, allocation of work, caseload management and ongoing support to these roles.
* To manage safeguarding and crisis situations in consultation with the Head of Operations and/or Director of Operations and staff team, in line with policy and procedures of Coventry and Warwickshire.
* To ensure receipt of up-to-date documents for proof of professional indemnity insurance and membership in the BACP or equivalent professional.
* Access to a vehicle for travel across Coventry and Warwickshire (please note you will require business insurance for travel).
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Shortlisted candidates will be emailed to arrange an informal and brief telephone chat ahead of the interview date on Monday 3rd February 2025.
Closing date: Monday 27th January 2025 at 12pm
Pre-interview chat: Friday 31st January 2025
Interview Date: Monday 3rd February 2025
Coventry and Warwickshire Mind values diversity and difference. We welcome applicants from all sections of the community, particularly under-represented groups and people with lived experience of mental health issues.
Person Specification
Qualifications
* Recognised leadership and management qualification and proven track record of line management/leadership.
* Relevant qualification in one of the following professions: Social Work, Psychology, Counselling/Family Therapist with experience in a mental health or equivalent organisational setting.
Experience
* Experience of delivering mental health support.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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