We are looking for an office support assistant join this digital entertainment company. Working for a global company in their European HQ as part of the wider team. The purpose of the Office Support Assistant is to provide technical and administrative support across the organisation. This varied role combines basic technical troubleshooting, and administrative coordination to ensure smooth business operations. You will support the facilities of the building so a flexible approach to work is key for success. We are looking for someone who has solid administration skills, aware of technology, you do not need to come for a technical background but comfortable with basic technical support. Happy to be involved with facilities support to the building. Facilities & Administrative Management Coordinate facilities operations, including supplier management and maintenance scheduling Oversee security protocols, health & safety compliance and fire safety measures Process and track facilities-related approvals and expenditure Provide administrative support to the Corporate Management Division leadership IT Support & Technical Operations Deliver first-line IT support, diagnosing and resolving technical issues for colleagues across the organisation Manage IT equipment lifecycle, including setup and configuration for new starters and leavers Oversee audio-visual systems and technical infrastructure in meeting spaces Assist with website maintenance, updates and content management Customer Service Support Assist with escalated customer enquiries and complaint resolution Manage TCG card replacement process Support internal and external communications, including press release distribution Maintain documentation and standard operating procedures Knowledge, skills and experience: Excellent and broad Administration & IT skills Excellent communication skills Attention to detail and ability to work unsupervised. Good understand of current hardware specifications. Benefits package: Free car parking 22 days holiday per year in addition to bank holidays. Company closure over Christmas periodHealthcare cash plan Private medical insurance Life assurance schemeCompany pensionOffice hours: 8am-4:30pm