Senior Pensions Administrator – Belfast/Hybrid
Are you looking to elevate your career in the pensions industry? Do you thrive in a collaborative environment that values expertise, agility, and exceptional customer service? My client, the largest pure pensions consultancy in the UK, invites you to become a part of their dynamic team as a Senior Pensions Administrator.
Key Responsibilities:
As a Senior Pensions Administrator, you will play a pivotal role in their commitment to delivering exceptional service to their clients and members. Your responsibilities will include:
1. Training and Leadership: Mentor and train team members, promoting a culture of high standards and continuous improvement.
2. Quality Control: Check and authorize the work of colleagues, ensuring accuracy and adherence to standards.
3. Customer Focus: Provide excellent customer service by confidently addressing member inquiries and maintaining accurate records.
4. Technical Expertise: Apply your understanding of pension scheme regulations, current legislation, and disclosure requirements.
5. Collaboration: Liaise with various stakeholders including clients, consultants, providers, and third parties.
6. Project Contribution: Contribute to project work as directed by Team Leader or Manager.
7. Documentation and Reporting: Maintain membership records, calculate and process scheme benefits, and ensure compliance with ISO and AAF accreditations.
Requirements:
1. Previous experience in a similar role within the pensions industry, specifically dealing with Defined Benefit (DB) schemes.
2. Strong organizational skills, attention to detail, and the ability to meet deadlines.
3. A proactive attitude with a focus on continuous improvement and excellent customer service.
4. Proficiency in MS Office products, particularly Excel and Word.
5. Studying for or willing to study for a relevant pension’s qualification (e.g., CPC/QPA/DPC/RPC/APMI).
6. Strong educational background, including a minimum of A Level or Degree (or equivalent).
7. Ideally, achieved some exam successes in professional qualifications such as PMI / QPA / RPC / DPC / DPA.
Why Join Them:
1. An attractive compensation package, including competitive salary and participation in a Discretionary Bonus Scheme/Profit Share.
2. 25 days of annual leave, pension plan, and life assurance cover.
3. Flexible Benefits Scheme to support your well-being and work-life balance.
4. Access to discounts from retailers and service providers.
5. Engage in a positive and inclusive work environment that values growth, collaboration, and development.
6. Be part of a company that has been recognised for its outstanding Employee Engagement and Business Culture Transformation.
Apply now and embark on a rewarding career journey with them. For more information, contact Siobhan from Abacus Careers!
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