Internal Account Manager - Home Care I&I
Apply locations Leeds, United Kingdom
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition id: Req18704
Our team in Leeds currently has an opening for a Internal Account Manager - Home Care, I&I.
YOUR ROLE & RESPONSIBILITIES
* Promote Brenntag’s speciality product range and services to all current and prospective customers within a designated area and market.
* Deliver sustainable profitable growth through taking the lead on customer management, lead generation, and conversion of new business.
* Establish and maintain a visit/contact schedule in line with account value, competitive risk, and customer support requirements.
* Manage accounts against set targets, including mandatory face-to-face sales call quotas each month.
* Accurately document customer meetings and establish rigorous follow-up mechanisms to maintain momentum and close sales deals.
* Maintain the CRM (Customer Relationship Management) database which includes: updating customer contacts regularly, recording and completing customer visit notes on a daily basis, completing details on customer potentials, keeping customer opportunities up to date, and raising sample tickets.
* Communicate with relevant members of the team to follow up on any actions following a customer interaction.
* Maintain Customer Pricing, updating quotations using the system in place and communicating and negotiating where needed.
* Liaise with appropriate Technical Sales Managers and Industry Market Managers to maximise sales opportunities.
* Arrange and attend customer joint visits with other stakeholders including Technical Sales Managers and Suppliers.
* Proactively liaise with Internal Stakeholders to resolve customer queries/issues in a prompt manner.
* Build customer loyalty and develop knowledge of their business activity, highlighting potential products to offer from Brenntag’s product range.
* Prepare and complete monthly reports for the respective sales area with insight into customer activity, market, and competitor information.
* Analyse sales performance trends and react accordingly to any lost and/or threatened business.
* Seek and report any competitive insight to inform strategy and purchasing/pricing tactics.
YOUR PROFILE
* Full UK Driving License is essential.
* Experience as an Internal Account Manager, ideally in Chemical.
* Self-motivating.
* Strong communicator with negotiation skills.
* Well organised.
* Quick response.
* Pro-active approach.
* Customer-facing experience.
* Commercial skills.
* Ability to confidently organise, plan, and execute sales strategies.
* Highly proficient in literacy, numeracy, and IT.
INTERESTED?
We look forward to receiving your application.
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organisation. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men, and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag TA Team
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