Job summary The post holder is required to work closely with the Postgraduate Medical & Dental Education (PMDE) Team providing cover for all reception duties. The post holder will be expected to provide services with a professional demeanour in accordance with the Trust's declared values and behaviours and to be of smart appearance, punctual and reliable to ensure the smooth and efficient operation of the department. The role as a whole is to support the PMDE team both at County Hospital and RSUH, mainly based at County Hospital in the PGMC but on occasion the post holder will also work at the PMDE Department at RSUH. Main duties of the job The post holder is required to work closely with the Postgraduate Medical & Dental Education (PMDE) Team providing cover for all reception duties including operating a computerised booking system and receiving internal and external customers. The post holder will be required to organise occasional training sessions, assist other members of the PMDE team with administrative tasks when required and liaise on a regular basis with Foundation Trainees in connection to their eportfolio accounts. The post holder will be expected to provide services with a professional demeanour in accordance with the Trust's declared values and behaviours and to be of smart appearance, punctual and reliable to ensure the smooth and efficient operation of the department. The role as a whole is to support the PMDE team both at County Hospital and RSUH, mainly based at County Hospital in the PGMC but on occasion the post holder will also work at the PMDE Department at RSUH. The post holder, along with colleagues, will also be required to open and close the PGMC; on these days flexibility with working hours will be required. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Date posted 22 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Part-time Reference number 205-6915672 Job locations Postgraduate Medical Centre, County Hospital Weston Road Stafford ST16 3SA Job description Job responsibilities The post holder is required to work closely with the Postgraduate Medical & Dental Education (PMDE) Team providing cover for all reception duties including operating a computerised booking system and receiving internal and external customers. The post holder will be required to organise occasional training sessions, assist other members of the PMDE team with administrative tasks when required and liaise on a regular basis with Foundation Trainees in connection to their eportfolio accounts. The post holder will be expected to provide services with a professional demeanour in accordance with the Trusts declared values and behaviours and to be of smart appearance, punctual and reliable to ensure the smooth and efficient operation of the department. The role as a whole is to support the PMDE team both at County Hospital and RSUH, mainly based at County Hospital in the PGMC but on occasion the post holder will also work at the PMDE Department at RSUH. The post holder, along with colleagues, will also be required to open and close the PGMC; on these days flexibility with working hours will be required. Job description Job responsibilities The post holder is required to work closely with the Postgraduate Medical & Dental Education (PMDE) Team providing cover for all reception duties including operating a computerised booking system and receiving internal and external customers. The post holder will be required to organise occasional training sessions, assist other members of the PMDE team with administrative tasks when required and liaise on a regular basis with Foundation Trainees in connection to their eportfolio accounts. The post holder will be expected to provide services with a professional demeanour in accordance with the Trusts declared values and behaviours and to be of smart appearance, punctual and reliable to ensure the smooth and efficient operation of the department. The role as a whole is to support the PMDE team both at County Hospital and RSUH, mainly based at County Hospital in the PGMC but on occasion the post holder will also work at the PMDE Department at RSUH. The post holder, along with colleagues, will also be required to open and close the PGMC; on these days flexibility with working hours will be required. Person Specification Essential Qualifications Essential Good standard of general education to GCSE level or equivalent RSA 11 word processing or equivalent Evidence of Microsoft office software and database experience Knowledge, skills, training & experience Essential Previous experience in a receptionist/clerical role Relevant experience of office administrative tasks Desirable Experience of working in an educational environment Person Specification Essential Qualifications Essential Good standard of general education to GCSE level or equivalent RSA 11 word processing or equivalent Evidence of Microsoft office software and database experience Knowledge, skills, training & experience Essential Previous experience in a receptionist/clerical role Relevant experience of office administrative tasks Desirable Experience of working in an educational environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital of North Midlands NHS Trust Address Postgraduate Medical Centre, County Hospital Weston Road Stafford ST16 3SA Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)