Job summary We are looking an Assistant Practice Manager to join our practice. The hours of work are Monday to Friday (37.5 hours per week). Worked between the core hours of 08:00 - 16:00. Main duties of the job Areas which come under the Assistant Practice Manager remit are listed below. Building and maintenance Equipment maintenance and calibration Staff and HR including recruitment & inductions Appraisals & reviews. Health and Safety Managing of the Administration Team back office and support staff and systems Technical infrastructure e.g. IT and telephone systems Management of specific projects e.g. flu and covid vaccination program Policies and Protocols Ad hoc non-clinical issues, processes and responses Practice rotas Timesheets to implement and annual leave approval Minute taking About us Market Rasen Surgery is a General Practice located in Market Rasen situated in a pretty, rural village, approximately 30 minutes from the city of Lincoln; providing quality primary healthcare services to 10,500 registered patients and the surrounding villages. Services are provided from Monday to Friday with SystmOne as the clinical system. We are a supportive, experienced and friendly practice, committed to providing high quality patient care with a strong ethos on team working and integrated care. Our clinical team consists of 2 GP partners, 7 Salaried GPs, 2 Nurse Practitioners, COPD/Asthma & diabetes Specialist Nurse, 3 Practice Nurses, Older Adults Nurse, Clinical Pharmacist, Musculoskeletal Service & X4 Healthcare Assistants. Who are all fully supported by an experienced reception, dispensary and administrative team. Date posted 21 January 2025 Pay scheme Other Salary £16 an hour Contract Permanent Working pattern Full-time Reference number A2814-25-0000 Job locations Mill Road Market Rasen Lincolnshire LN8 3BP Job description Job responsibilities Job description Assistant Practice Manager We are looking an Assistant Practice Manager to join our practice. The hours of work are Monday to Friday (37.5 hours per week). Areas which come under the Assistant Practice Manager remit are listed below. Building and maintenance Equipment maintenance and calibration Staff and HR including recruitment & inductions Appraisals & reviews. Health and Safety Managing of the Administration Team back office and support staff and systems Technical infrastructure e.g. IT and telephone systems Management of specific projects e.g. flu and covid vaccination program Policies and Protocols Ad hoc non-clinical issues, processes and responses Practice rotas Timesheets to implement and annual leave approval Minute taking Assistant to Practice Manager The practice manager is seeking an assistant to work approximately 37.5 hours a week over 5 days per week. Their role will be to support the practice manager and could include any of the above but initially expected to help with the following. Building Building maintenance organising building repairs and maintenance, decorating projects, risk assessing rooms, making sure the surgery is kept tidy. Health and Safety Carry out risk assessments when appropriate. Annual Health & Safety Check COSH Risk Assessment Organise PAT testing Data Quality To ensure all data entered to and retrieved from practice software systems is accurate, consistent and appropriate for the achievement of practice targets and to optimise patient care. Monitor and ensure achievement of Quality and Outcome (QOF) and Investment and Impact Fund (IIF) To run reports and analyse data To put on the practice rotas The candidate must have An ability and willingness to take the initiative and use own judgement, resourcefulness Recognition of and adherence to the needs of confidentiality in all aspects of work Good written and verbal communication skills Good computer skills Attention to detail and accuracy in recording data Good organisational skills Ability to work under pressure Well-motivated and enthusiastic individual Good team worker Ability to offer diversity and willingness to develop skills IT & Telephones First point of call with any IT, software or telephone problems. Liaising with IT support in order to fix any problems Resetting of staff passwords on IT systems Setting up of new staff on systems, e.g. computer log in, SystmOne, email accounts, WebV, Bluestream Academy and the Care Portal Clinical searches on our clinical system (SystmOne) Back Office Functions Although not part of main job function, it may be necessary for the assistant to practice manager to provide emergency cover in the following back-office administration areas Scanning Insurance Policies and Protocols Help PM with policies and protocols in particular those involved with building, equipment, IT and health and safety. Confidentiality Make sure that the practice stays confidentiality compliant. Ad Hoc This is not an exhaustive list. Other tasks may be added which play to the applicants personal strengths and assist the practice manager with their workload. Job description Job responsibilities Job description Assistant Practice Manager We are looking an Assistant Practice Manager to join our practice. The hours of work are Monday to Friday (37.5 hours per week). Areas which come under the Assistant Practice Manager remit are listed below. Building and maintenance Equipment maintenance and calibration Staff and HR including recruitment & inductions Appraisals & reviews. Health and Safety Managing of the Administration Team back office and support staff and systems Technical infrastructure e.g. IT and telephone systems Management of specific projects e.g. flu and covid vaccination program Policies and Protocols Ad hoc non-clinical issues, processes and responses Practice rotas Timesheets to implement and annual leave approval Minute taking Assistant to Practice Manager The practice manager is seeking an assistant to work approximately 37.5 hours a week over 5 days per week. Their role will be to support the practice manager and could include any of the above but initially expected to help with the following. Building Building maintenance organising building repairs and maintenance, decorating projects, risk assessing rooms, making sure the surgery is kept tidy. Health and Safety Carry out risk assessments when appropriate. Annual Health & Safety Check COSH Risk Assessment Organise PAT testing Data Quality To ensure all data entered to and retrieved from practice software systems is accurate, consistent and appropriate for the achievement of practice targets and to optimise patient care. Monitor and ensure achievement of Quality and Outcome (QOF) and Investment and Impact Fund (IIF) To run reports and analyse data To put on the practice rotas The candidate must have An ability and willingness to take the initiative and use own judgement, resourcefulness Recognition of and adherence to the needs of confidentiality in all aspects of work Good written and verbal communication skills Good computer skills Attention to detail and accuracy in recording data Good organisational skills Ability to work under pressure Well-motivated and enthusiastic individual Good team worker Ability to offer diversity and willingness to develop skills IT & Telephones First point of call with any IT, software or telephone problems. Liaising with IT support in order to fix any problems Resetting of staff passwords on IT systems Setting up of new staff on systems, e.g. computer log in, SystmOne, email accounts, WebV, Bluestream Academy and the Care Portal Clinical searches on our clinical system (SystmOne) Back Office Functions Although not part of main job function, it may be necessary for the assistant to practice manager to provide emergency cover in the following back-office administration areas Scanning Insurance Policies and Protocols Help PM with policies and protocols in particular those involved with building, equipment, IT and health and safety. Confidentiality Make sure that the practice stays confidentiality compliant. Ad Hoc This is not an exhaustive list. Other tasks may be added which play to the applicants personal strengths and assist the practice manager with their workload. Person Specification Experience Essential Working in administration as part of a team, good communication skills, being able to work under pressure & good IT skills. Desirable Experience of working for the NHS, managing a team and HR experience. Person Specification Experience Essential Working in administration as part of a team, good communication skills, being able to work under pressure & good IT skills. Desirable Experience of working for the NHS, managing a team and HR experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Market Rasen Surgery Address Mill Road Market Rasen Lincolnshire LN8 3BP Employer's website https://marketrasensurgery.co.uk/ (Opens in a new tab)