Relais & Chateau at Thornbury Castle are seeking a Housekeeping Assistant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently completed a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 bedchambers and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.
Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
Job Description
* £11.92 per hour
* Part time permanent position – 20 hours per week: 10:30am start to 2:30pm finish. 5 days a week.
* Will include one evening turndown shift per week
* Ensuring bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing and refreshing linen and towels.
* Cleaning and tidying our public areas ready for the guests.
* Restocking guest room supplies, including linen, amenities, and collaterals.
* Engaging with guests where required.
* Report any maintenance deficiencies to housekeeping manager.
* Cleaning rooms can be physically demanding but you will receive full training and be surrounded by a supportive team.
Additional Information
* An additional share of service charge and tips (paid out every 2 months)
* 28-day holiday including bank holidays plus a paid day off on your birthday
* Complimentary stay at the castle after 3 months passed probation period
* Training programs via internal & external professionals and access to online training facilities
* Staff and Family rates on hotel accommodation and discounts on food and beverage
* Recognition programs
* Access to online training facilities
* Career development programs
* Uniform provided and free parking available