Salary: £23796 (rising to £25000 on successful probation) + Uncapped Sales Bonus
Location: Cookstown
Vacancy listed: 03/12/2024
Are you ready to thrive in a dynamic retail environment where no two days are the same?
We’re on the lookout for an enthusiastic, customer-focused individual to join our Clearance outlet in Cookstown. This location boasts a clearance centre for tiles and bathroom products featuring our high-quality stock at great prices.
If you enjoy a mix of customer interaction, hands-on physical work in a warehouse setting, and the thrill of hitting sales targets, this role is perfect for you. You’ll be working 40 hours across five days a week, including Saturdays—our busiest and most rewarding day!
What You’ll Be Doing:
* Greet customers warmly and assist them throughout their visit.
* Maintain a clean, organised, and visually appealing store environment.
* Help customers locate products, answer questions, and provide accurate advice on features, prices, and promotions.
* Process sales efficiently and accurately using our point-of-sale (POS) system.
* Follow up on open quotes with timely customer phone calls.
* Replenish stock and maintain displays under the direction of the Outlet Manager.
* Achieve daily and monthly sales targets through upselling and cross-selling.
* Handle customer enquiries and concerns with professionalism, escalating issues when needed.
* Stay up to date on product knowledge and special offers to deliver exceptional service.
What We’re Looking For:
* Prior experience in retail or customer service (preferred but not essential).
* Strong communication skills and a friendly, approachable demeanor.
* A proactive and adaptable attitude, with the ability to work as part of a team.
* Basic numeracy skills and familiarity with cash handling processes.
* A good understanding of manual handling, with the physical ability to safely perform tasks like bending, lifting, and reaching.
* Experience using MS Office (Outlook, Excel, Word) and general IT systems.
* Availability to work Saturdays.
Bonus Skills:
* Experience in a similar role within a retail environment.
* Confidence in using IT systems and processes.
We’re Ireland's largest online bathroom retailer, with showrooms across Ireland and Northern Ireland. From stylish bathroom designs to exceptional customer service, we’re setting the standard in the industry. Over the past 15 years, Bathshack has grown rapidly to become a trusted name in bathrooms. With a focus on innovation and staying ahead of market trends, we offer customers the latest products, beautifully designed showrooms, and a personal, friendly touch that reflects our family-run roots.
Why you’ll love it here:
* Salary: £23796 (rising to £25000 on successful probation) per annum plus bonus potential.
* Your birthday off: Celebrate your day, on us!
* Perks card: Enjoy exclusive discounts on retail, travel, and more.
* Staff discount: Because your bathroom deserves the best too.
* Access to our Employee Assistance Programme: for 24/7 wellbeing support.
* Our Mighty Duck Recognition scheme: and learning opportunities through our Bathshack Academy.
* Exciting team dynamic: Work alongside a passionate, innovative team that thrives on collaboration.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
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