Blue Arrow is looking candidates for Emergency call handler role in Norwich hospital. Monday to Friday - 8 hour shift. Shift rotation from 7am till 8pm. Overtime is available on weekend. Excellent listening skills ? Effective verbal and written communication skills ? Work in an environment where decisions are based upon an ever changing set of disparate circumstances ? Prioritise and undertake numerous tasks simultaneously ? Remain calm under pressure ? Work as part of a high performance team ? The ability to take and record information accurately 6. Requirement to handle traumatic, emotional and distressing situations ? The ability to manage and support others during times of crisis - most commonly during an emergency call. If you are interested please apply for the job and we will contact you to discuss job role. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. ADZN1_UKTJ