Loss Prevention Officer - Victoria's Secret, Stratford Job Description As a Loss Prevention officer here at Victoria’s Secret you’ll play a key part in the team, focussing on protecting people, product and property. Through liaising with the Senior Leadership team in store and your Line Manager you will own the Loss Prevention process in store and help map out its future, with the people and product at the core. What’s in store for you… • Open eyes and ears - Responsible for all store security solutions, supporting with internal investigations and handling theft cases with professionalism and discretion • Relationship Management - You’ll develop and maintain great relationships with local police, assisting in the implementation of local crime reduction partnerships • Tools for the trade - You will use all available security equipment and information to support the store by deterring, detecting and controlling any potential criminal activity through monitoring and identifying theft • Train and engage - You will train new and even existing staff members in areas of Loss Prevention disciplines and engage with the Senior Leadership teams in store to keep Company Prevention Standards adhered to • Sharing to inform - Keeping store teams and LPO team connected and informed of all Security policies and initiatives About you… • The voice of reason - You have the ability to remain calm and collected, no matter what is going on around you. People know you as communicative, respectful and proactive • Safety doesn’t hurt - You deliver an effective visual deterrent in store, knowing, preempting and checking high risk areas, dealing with safety and security incidents • Team Player - You are flexible, supportive and contributes to a positive working environment for all team members • Fast for the win - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done • Collaborate with purpose - You engage with purpose, collaborating with and developing with your peers • Customer focussed - You keep the customer in mind with all activity, engaging where necessary • You may or may not have previous experience within a retail environment, which while is preferred it is not essential as full training will be given About us We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity. While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply. If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world About Us We don’t just sell productswe sell experiences. Although Victoria’s Secret is primarily known for lingerie, beauty products and accessories, our brand extends much further. Together with the Victoria’s Secret PINK brand we have come to represent an aspirational lifestyle — a way of life with lots of fun along the way. We help customers feel empowered and comfortable and offer the best bra fit experience on the high street. Join us and be part of one of the most iconic brands in the world. About some of our Benefits • 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT) • 10% off most partner brands & up to 15% off Branded Beauty • Access to free health and wellbeing services • Sample Sales • Fantastic L&D opportunities • Life assurance • Annual Travel Card Loan • Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHRvictoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).