Job Description
Job Role: Fleet Maintenance Controller\nSchedule: Monday - Friday, Day Shifts\nSalary: £43,000 - £47,000\n\nOur client, a leading nationwide HGV fleet company, is seeking a motivated Service Controller to join their dynamic team.\n\nKey Responsibilities:\nEnquiry Handling: Managing fleet maintenance and service requests via telephone, email, and the online ordering system.\nBreakdown Coordination: Handling customer breakdown calls and ensuring timely dispatch of engineers.\nJob Card Management: Updating job records within the internal system and efficiently assigning tasks.\nFleet Availability: Monitoring and maintaining accurate records of vehicle availability.\nTeam Collaboration: Working closely with engineering and transport teams to ensure timely vehicle readiness and dispatch.\nCustomer Support: Providing excellent customer service by being a friendly and helpful point of contact for depot queries.Ideal Candidate Profile:\nIndustry Experience: Background in HGV fleet management, logistics, or a related sector.\nTechnical Skills: Proficient in Microsoft Office Suite and general computer applications.\nCommunication: Strong verbal and written communication skills.Additional Requirements:\nOrganisational Skills: Ability to multitask and efficiently manage workload in a fast-paced setting.\nProblem-Solving: Capability to resolve service-related issues effectively.\nTeam Player: Ability to collaborate well with colleagues to achieve shared objectives.Benefits:\nCareer Development: Opportunities for professional growth within an established national company.\nSupportive Culture: Work within a friendly and encouraging team environment.Next Steps:If this Fleet Maintenance Controller role matches your skills and career goals, or if you’d like advice on your next career move, contact Karla at Kemp Recruitment on (phone number removed). Alternatively, apply now with an updated CV.\nReference Code: INDJR