Full time Credit Controller (6-month FTC) London - United Kingdom Apply
We have an exciting opportunity to join our busy and vibrant Credit Control team as a Controller. Reporting to the Credit Control Manager, this role is responsible for the administration of an assigned portion of the sales ledgers to generate maximum cash flow, minimise bad debts and provide a high standard of customer service. You will be required to focus on the cash flow into the business and ensuring invoices are paid on time.
This Credit Controller role will be a hybrid role requiring you to come into the Stratford, London office 2 days/week, 3 days working from home. This position is offered on a 6-month FTC basis.
Your role in our future
1. Collection of outstanding debt by telephone and email
2. Managing the collection of debts and their status
3. Maintaining an up to date and accurate record of query status
4. Maintaining all contact information within the core business systems
5. Collaborating with Sales and other departments to minimise customer disputes
6. Processing any credit held orders and liaising with sales/customers where necessary
7. Supporting the preparation of accounts for litigation where problems exist at an early stage
Your profile
1. Experience of chasing debt within multi systems
2. Credit control experience gained in a commercial, B2B environment
3. Excellent customer service skills, ideally gained in a telephone environment
4. Professional and clear telephone manner
5. Good organisational skills and time management
6. Excellent problem-solving skills with the ability to adapt quickly
7. Excellent communication skills, both written and verbal
8. An ability to have good attention to detail and accuracy
9. Works well under pressure to timescales, targets and deadlines in a fast-moving environment
10. Experience with using Siebel, SalesForce, SAP, Octopus & Oracle would be advantageous but not essential, as we will provide the relevant training
Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.
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