Customer Operations Assistant - Be the Backbone of Operations and Customer Success!
Salary: £27,510 per annum
Hours: 7:45 am - 4:00 pm (Monday to Friday)
Enjoy a 15-minute paid morning break and a 30-minute unpaid lunch.
Are you a hands-on problem solver with a knack for customer service? Do you thrive in a role that combines practical operations with customer-facing responsibilities? If so, this is the perfect opportunity for you!
We're on the lookout for a Customer Operations Assistant to join our dynamic team and play a pivotal role in ensuring smooth operations and top-tier customer service. This role is perfect for someone who enjoys variety-working on the manual side of operations while also engaging with customers at the trade desk.
What's in it for you?
A chance to combine practical skills with customer service expertise.
Be part of a thriving, supportive team that values your contributions.
Opportunities for growth and development in a well-established business.
Your role will involve:
Order Processing: Ensuring customer orders are manufactured, picked, and dispatched efficiently.
Customer Service: Assisting retail customers with sales orders, providing product advice, and handling technical/commercial queries.
Health & Safety: Promoting safe working practices and ensuring compliance with company protocols.
Stock Management: Coordinating stock levels, scheduling waste removal, and managing logistics.
Machinery Maintenance:...