Job description
The role will involve working within our busy residential department primarily answering incoming telephone calls, creation and management of property files, booking survey appointments and coordinating staff diaries, preparation and issuing of reports, general correspondence, supporting professional staff members and aiding in the day-to-day running of the team and office.
Duties: day to day responsibilities which may be applicable to your office, list is not conclusive
* Answering incoming telephone calls
* Contacting clients/customers on behalf of surveyors
* Filing and file retrieval
* Inputting instructions to system
* Maintenance of records on system
* Audio Typing – reports/letters/emails/Agendas/Minutes/fees/particulars
* Producing documents for report appendices
* Scanning, copying, binding and issuing completed reports
* Sending out property particulars to clients/customers
* Managing Surveyors diary
* Card Payments
Experience: the following experience is relevant to the role
* Knowledge of working in an Office environment – Estate Agency/Chartered Surveyors office preferable
* PC skills – Word / Excel / Outlook / PowerPoint. Quest / Xit2 -Valuation Exchange / One survey
* Awareness of the importance of accuracy and meeting deadlines
* Proven ability to work as part of a team
* Good Organisational skills
* Ability to perform under pressure
* Ability to use initiative to think through problems to find solutions
* Fast learner with ability to multi task