Job Summary Job Description What is the opportunity? Based in our office in Bristol, we have an upcoming opportunity for a passionate and friendly person to join our company as a receptionist. You will provide a high-quality reception/switchboard service to clients, visitors and employees. What will you do? Meeting and greeting clients, offering refreshments, and ensuring rooms are available. Handling telephone enquiries and ensuring they are dealt with effectively. Booking meeting rooms through teams/Outlook calendar. Maintaining the office calendar with all internal and external appointments for all colleagues. Dealing with incoming post, saving using the electronic filing system and distributing to office. Arranging refreshments/lunches when required. General office duties – ensuring fridges are fully stocked/coffee machines are set up and meeting rooms tidy. Issuing security passes for staff and visitors. Providing support to the team with regards to parking/travel/hotel arrangements, checking and sending confirmations. Restock of all office supplies and managing purchase orders and invoices for suppliers. Provide support to the administration team. General record keeping, electronic filing, email management etc. What do you need to succeed? Must-Have: High degree of accuracy and attention to detail. Previous experience working within a reception environment or client facing role. Highly customer focused, able to build and maintain professional relationships with colleagues. Nice-to-have: Prior knowledge of RBC policies and procedures. The ability to adapt to a changing environment. What’s in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities. Opportunities to work with the best in the field. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Flexible working fully supported. Agency Notice RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additi on al details. Job Skills Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management Additional Job Details Address: 40 QUEEN SQUARE:BRISTOL City: Bristol Country: United Kingdom Work hours/week: 35 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-01-28 Application Deadline: 2025-02-11 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .