We'd love to hear from you if you are:Customer focused with positive attitudeA team player, but also can work by yourselfWell organised and adaptableWilling to learn new skills Retail Team MemberYou will be reporting to the Retail Manager and working in a team alongside a Team Leader, two Team members and a number of volunteers.The retail offer is open throughout the year with a large plant sales offer.To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video. As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Tax free childcare schemeRental deposit loan schemeSeason ticket loanPerks at work discounts i.e. gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteriaFlexible working whenever possibleEmployee assistance programmeFree parking at most locationsIndependent financial adviceClick here to find out more about the benefits we offer to support you.Closing Date: 3 November 2024To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.For some of our roles at some locations, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you an insight into the role. For these roles and locations you’ll only need to complete an assessment for a particular role type once in any six month period.For other roles apply using a C.V. / cover letter or complete the online application form. Shortlisting is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are shortlisted, you will be contacted and invited to attend an interview.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application or interview process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best we can. For examples of how, please see our supporting you page.Equal Opportunities StatementThe National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.Safeguarding StatementThe National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.157346IRC157346WorcesterFixed Term p/t (until 01/11/25)Ends: Nov 3rd 40.7 mi from 12 Lower Fufin, Rugeley WS15 1SP, UKWith your love of working with people and enthusiasm to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.Salary: £11.50 per hourDuration: Fixed Term Contract until 1st November 2025Hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.Flexible hours and weekend working is essential as part of this roleInterview date: 6th or 7th November 2024For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Croome Park, High Green, Worcester, WR8 9JSCompliance.Eligibility to Work in the UK11.50 per hour