About the Position
The Logistics Coordinator I is responsible for coordinating all aspects of inbound/outbound, planning, and distribution processes for shipment. This position may also be responsible for a specialized area within inbound/outbound, customer service, returns, and inventory tracking.
Functions
1. Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable.
2. Maintain/manage appropriate item inventory levels and report to proper customer and leadership members.
3. Serve as the key Customer Service Representative and act as a central communication hub between customers, site personnel, third-party carriers/planners, and internal network drivers if customer has integration.
4. Receive order requests, identify availability, and prepare for shipment.
5. Perform site level responsibilities for daily load planning, routing, and coordinating of requests (Inbound and/or Outbound) using warehouse and transportation management systems.
6. Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries.
7. Assure that all special customer requirements are actioned; enter proper information into the workflow schedule.
8. Assist with Logistics Coordinator II duties as requested.
9. May perform product functionality checks to ensure outbound items are cleaned and in proper working condition.
10. May attend regional deliveries to validate processes and manage customer service expectations.
11. May provide direction to clerks regarding internal issues as well as customer concerns.
12. May administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary.
13. Other applicable duties as assigned by management, including some Warehouse Clerk responsibilities.
Qualifications
1. High School Diploma or equivalent.
2. Minimum of 1 year of experience in a warehousing or DOT related environment required.
3. Perform general administrative duties including but not limited to data entry, filing, and telephone/email correspondence.
4. Strong written and verbal communication skills required.
5. Ability to multi-task and maintain a high level of accuracy and professionalism.
Competencies
1. Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
2. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
3. Decision Quality - Making good and timely decisions that keep the organization moving forward.
4. Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
5. Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
1. This position is expected to travel approximately 25% or less.
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