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Hybrid (Up to 3 days per week working from home)
Permanent
£85,000 per annum
Full-time – 37.5 hours per week
At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.
Bupa’s digital landscape is constantly evolving to ensure we make the best use of technologies to serve our members, healthcare providers, and employees. To help us achieve this, we are looking to expand our team of experienced Solution Architects to help us design and shape our technology roadmaps in the Digital Identity arena. This key role within Bupa UK IT will be responsible for shaping best in breed Identity solutions that deliver measurable benefits to Bupa and ultimately our 32 million members worldwide.
How you’ll help us make health happen:
* Develop and lead the implementation of Customer Identity and Access Management (CIAM) strategies, frameworks, and solutions to manage customer identities and access securely.
* Architect, design, and oversee the implementation of CIAM systems, ensuring scalability, reliability, and compliance with industry standards and regulations.
* Collaborate with stakeholders, including business, security, and IT teams, to understand requirements and translate them into effective CIAM solutions.
* Define and implement authentication, authorization, and identity lifecycle management processes for customers accessing various digital services.
* Evaluate emerging technologies and industry trends in CIAM and recommend solutions to enhance the overall security posture and user experience.
* Lead the integration of CIAM solutions with existing applications, third-party systems, and APIs.
* Conduct risk assessments and implement security best practices to safeguard customer data and privacy.
Key Skills / Qualifications needed for this role:
* Proven experience working as a CIAM Architect or in a similar role focused on identity and access management.
* Strong understanding of identity concepts (FIDO, OAuth, SAML, OpenID Connect), authentication methods, and identity governance principles.
* Experience with CIAM platforms and tools such as ForgeRock, Microsoft Entra, or similar solutions.
* Proficiency in designing and implementing secure, scalable, and high-performance CIAM architectures.
* Excellent communication and collaboration skills, with the ability to interact effectively with technical and non-technical stakeholders.
* Industry certifications such as CIAM, CISSP, or related certifications are a plus.
* Knowledge of cloud platforms (Azure, GCP) and their identity services.
* Familiarity with regulatory compliance standards (GDPR, CCPA, etc.) related to customer data privacy.
* Experience in working with Agile/Scrum methodologies.
Benefits:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
* 25 days holiday, increasing through length of service, with option to buy or sell.
* Bupa health insurance as a benefit in kind.
* An enhanced pension plan and life insurance.
* Annual performance-based bonus.
* Onsite gyms or local discounts where no onsite gym is available.
* Various other benefits and online discounts.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we aim to offer an interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter.
Time Type: Full time
Job Area: IT
Locations: Angel Court, London, Bupa Place, Staines - Willow House
Be at the heart of helping people live longer healthier, happier lives and making a better world. If you've got the belief, the drive, and the talent to help us in our ambition then we’d like to hear from you.
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