Dame's Assistant - Live In (Villiers House), Windsor
Client:
Eton College
Location:
Windsor, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
af565373870a
Job Views:
33
Posted:
22.03.2025
Expiry Date:
06.05.2025
Job Description:
Role Introduction
We are looking for a motivated and passionate Live In Dame’s Assistant to support the Dame with the pastoral care of the students, as well as supporting central teams with the day-to-day running of the House, ensuring its cleanliness, tidiness, and comfort, and that high levels of health and safety are maintained. You will have frequent contact with the students and in addition to your job role, you will be able to take an interest in the activities of the house such as sports, plays and musical productions.
You will work flexibly and collaboratively with the Dame to ensure that students’ needs are put first, and that you can both take appropriate rest breaks. At all times you will be a visible presence in the House when on duty. Our boarding houses are integral to the students’ lives, and you will have a direct impact on their experience of life at Eton College.
Work Schedule
Please note, there will be a requirement to work both weekend days with a day off in the week. Shift patterns are primarily in the afternoon and evenings with one split shift on a Saturday which includes a morning shift. You will be required to cover 2 overnights and one evening until 10pm.
Accommodation
This role comes with the benefit of school-provided accommodation.
Main Duties
* Develop positive relationships with new pupils and induct them into the ways of the house by setting expectations about cleanliness of rooms, dealing with laundry, and respecting their environment, as well as encouraging them to be polite, well-mannered, friendly, and presentable.
* Supervise laundry, sending students’ clothing and sheets to laundry once a week; checking return of these items and reporting numbers of missing sheets and pillowcases.
* Supervise Messing Teas, ensuring that health and safety requirements are adhered to, and also taking the opportunity to get to know the pupils, set standards and provide pastoral support.
* Assist the Dame with the general health and wellbeing of pupils in College, liaising with School medical staff as appropriate to share any health or medical concerns.
* Escort pupils to routine appointments at the School Health Centre or local hospitals as required, responding and providing support during medical emergencies.
* In the absence of the Dame, liaise with parents on medical, domestic, or logistic matters.
* Support the Dame and House Master at functions and events, including setting up, serving, and washing up after events along with other members of house staff.
* Undertake any administration as required for the effective functioning of College, liaising with central school teams (e.g. catering, central cleaning and maintenance) as necessary.
* Ensure that all relevant information is communicated to the Dame and that the College’s child protection procedures are adhered to at all times.
* Cover for the Dame during time off and be available at the required times to give out prescribed (or otherwise) medication to pupils and keep accurate written records.
* Ensure that appropriate standards of cleanliness are maintained in allocated rooms and areas of the house by cleaning in line with the expectations and standards set out by the Central Cleaning team.
* Attend all training sessions and meetings necessary for professional duties, including pastoral and Health and Safety matters.
* Demonstrate a commitment to equality, diversity & inclusion.
* Demonstrate a commitment to safeguarding and promoting the welfare of children.
* Responsible for weekly checks throughout the boarding house, in line with National Minimum Standards, and timely reporting of any issues.
* Understand and comply with procedures and legislation relating to confidentiality.
The Ideal Candidate
To be successful in this role, the incumbent should:
* Have a flexible approach to work and a ‘can do’ attitude.
* Deliver a high standard of verbal and written communication skills, with the ability to flex your style to communicate with a variety of different people.
* Nurture good working relationships with other departments.
* Work using your own initiative whilst also being happy to take direction from the Dame, House Master, and Housekeeping Supervisor.
* Be confident in your own abilities to deal with challenging situations.
* Have previous experience in handling administration and good computer skills – particularly Word, Excel, and Outlook.
* Understand when to resolve a problem on your own, and when to ask for help.
* Have the flexibility to work within a dual reporting line structure.
Ideally, you will also have:
* Previous experience of working in a pastoral role for children or young adults.
* An awareness of the Children’s Act and Safeguarding and Child Protection.
* First Aid or relevant medical training.
* A clean and valid driving license.
Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free access to the College’s sport and leisure facilities, and discounts at local retailers and businesses.
Important Information
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Created on 22/03/2025 by TN United Kingdom
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