Job Title: Senior UX/UI Designer
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: £44,000-£55,000
Location: Remote with adhoc travel to our Bournemouth and Eastleigh office
Work Level: 4
Hiring Manager: Jamie Bowden
Ageas are on a journey of change, transforming our business to become a leading digital insurer which is what makes now the perfect time to join us! With great change comes the need for great people, and with that in mind, our Digital team is expanding. We have an exciting opportunity for someone to join our Marketing & Digital team as a Senior UX/UI Designer who will be responsible for delivering user experience and interface design along with the development of Ageas’ online presence. Our Senior UI/UX Designer will be accountable for the design of the digital customer experience journey, encompassing brochureware and full online application and transactional capability.
To be successful in the Senior UX/UI Designer role, you will need a strong understanding of user experience and human-centered design methodologies to shape the online customer journey, as well as functions and features of web design.
Please note: Most of your time will be spent working remotely, supported by necessary equipment; however, adhoc travel to our Bournemouth office will be required on occasion.
Main Responsibilities:
* Ensuring that visitors to the Ageas website have a positive experience when visiting the customer-facing portions of the site.
* Working collaboratively with the digital analytics team to find and optimise issues within the customer journey and manage a programme of multivariate testing.
* Ensuring that functionality, site structure, information, and architecture are aligned to a good customer experience.
* Running user testing sessions and conducting research to feed into the UX strategy.
* Creating concepts, designs, and tests to ensure the customer journey and UI are best in class.
* Ensuring the Ageas site is compliant, accurate, on brand, and meets TCF guidelines.
* Contributing to web projects e.g. implementation of promotional initiatives; addition of, or changes to, product offerings; changes to panel composition; price changes.
* Working with agile teams to implement, influence, and manage change.
Skills and experience:
* Minimum 5+ years experience as a user-focused, end-to-end UX/UI designer.
* Experience working with Agile and Scrum teams (desired).
* Proven experience in the build, test, and implementation of websites.
* Ability to analyse and interpret user journey stats and digital analytics.
* Expert knowledge of design tools.
* Demonstrable experience and know-how in user research.
* Expert knowledge of UX principles and Interaction design.
* Knowledge of ‘best practice’ usability function.
* An excellent verbal and written communicator, being able to present and explain designs and key milestones deliverables to peers and senior stakeholders.
* Comfortable identifying and escalating risk where necessary.
To find out more about this role and for information please contact Claire Pitts, Dan O'Connor, or Jamie Bowden.
Alternatively, click on the “Apply Button” to be considered.
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