CCP are thrilled to be partnering with a global healthcare company focused on innovative solutions that improve lives and contribute to transforming healthcare while delivering world-class service.
* Can you communicate fluently in both spoken and written Finnish and English?
* Do you have a passion for customer service, remain calm under pressure, and excel at multitasking?
If you’ve answered yes to the above, please read on… About The Role Our client is seeking 2x Finnish-speaking Customer Service Advisors to provide technical support for healthcare products. You'll assist customers, healthcare professionals, and internal teams, ensuring safe and timely issue resolution. Duties & Responsibilities
* Deliver technical support for healthcare products through phone, email, and chat channels.
* Guide customers in troubleshooting and resolving product-related issues.
* Ensure high levels of customer satisfaction and a positive support experience.
* Accurately document customer interactions and feedback.
* Work collaboratively with other teams to enhance product knowledge and refine customer service processes.
Salary & Benefits
* £28,000 per annum.
* Hybrid working.
* Flexible working environment.
* Pension scheme and health insurance discounts.
* Training and development opportunities.
This opportunity is b...