Lettings Administrator
Wakefield
£25,000
Monday - Friday 9am - 5:30pm + 1 in 6 Saturdays 9am - 2pm
My client, an independent agent in Wakefield, are recruiting a Tenancy Administrator to join their team. You will manage all aspects of Tenancy for a portfolio and act as liaison between tenants and landlords.
You will ensure that every application is moved in successfully with every detail administered in a compliant and legal manner in accordance with the in-house processes. You will keep tenants and landlords informed of the progress throughout the process so that dates and deadlines can be met and client retention is guaranteed.
Responsibilities:
* Deal with all Tenancy Administration and Maintenance matters
* Administer Renewals, Inspections, Vacates to company standards
* Ensure tenancies are up to date with relevant documentation signed & filed
* Serve notices for section 8, 21 & 13 in a compliant manner
* Deal with LL and Tenant enquiries
* Deposit negotiations and returns
* Arrange and administer tenancy terminations
* Conduct mid term inspection reports
* Chase arrears and collect payments
* Action and resolve maintenance calls received within company timescales
* Provide advice to Landlord in accordance with tenant and landlord obligations
* Appoint contractors to carry out works using registered contractors
* Inform tenants of their obligations
* Report all anomalies to client and resolv...