Fantastic opportunity for an experienced Administrator to work for this established Distribution Company in Stevenage. You must have at least two years’ order processing/administration experience.
You will be working as part of a large team in an open plan, fast paced office environment, providing administration support to the Customer Account Managers and making sure that the orders taken by the project team arrive in a timely fashion, are processed and passed through the operations department as required and are dispatched to the customer as required.
Main Duties will include:
* Dealing with an existing customer base of business clients
* Dealing with incoming calls and emails from your clients on a daily basis
* Dealing with Goods In queries and issues
* Processing orders through to delivery with the customer
* Dealing with stock management and delivery dates
* Dealing with returns of faulty or incorrect items, arranging refunds or credits
* Responsible for export compliance paperwork (liaising with the Export Administrator)
* Quarantine stock management
* Credit notes applications
* Shipping prioritization
The Ideal Person:
* Previous order processing experience
* Great communication skills as you will be dealing with a variety of individuals.
* Excellent team player – happy to help out
* Extremely customer focused – someone with a desire to get things right first time
* ...