Job Description
About us
Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds
The Role
As an integral part of the Meeting & Events Sales team, the Social & Events Coordinator will be a key point of contact for all of our wedding couples and special event clients. Supporting with the organisation of first-class events, helping to maintain and improve The Lensburys reputation as a leading venue for events.
Key Responsibilities:
* Coordinating events such as weddings and corporate events.
* Managing event reservations, and liaising with organisers to ensure full information is available.
* Promote and maximise the use of the Conference and Function Rooms.
* Ensure a good knowledge of both Hospitality and Events special events and sales initiatives to apply agreed criteria to booking requests ensuring optimum revenue and service standards are maintained.
* Provide all visitors to The Lensbury with a warm and efficient welcome and support before and during events, developing good working relationships with customers.
* Work closely with all other departments within The Lensbury and ensure they have all the necessary information and documentation to meet customer requirements.
* Provide Reception cover when required, and carry out other duties as identified.
What are we looking for?
* Exceptional interpersonal skills to enhance the service standards throughout the organisation
* Excellent communication, guest service and time management skills
* Experience in Corporate Reception or a similar role
* Meeting & Events experience would be an advantage
* Computer skills, specifically Microsoft Office Suite (Word, Excel)
* Knowledge of the Opera Cloud system
Shift Pattern
24 hours per week
Evening & Weekend Availability
What's in it for you?
* Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
* Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R portfolio
* Employee Assistance Programme (access for your family also)
* Online Benefits Portal
* Fully-funded Apprenticeships
* Free lunch and free parking
* Staff social events/parties/awards
* Cycle to Work Scheme
The Lensbury Club Londons Riverside Resort
The Lensburys exclusive leisure club, hotel and conference centre sits in extensive grounds on the banks of the Thames in Teddington, south west London.
Our members can take care of their wellness by working out in the Lockside gym and studios, playing tennis or pickleball on our courts, boating on the river launched from our specialist Watersports Centre, or relaxing in our extensive grounds. After catching up on emails in our co-working spaces, they can recharge with a coffee and light snack from our deli or something more substantial in our Club House restaurant.
Visitors to the area can enjoy an overnight stay in one of the elegant hotel bedrooms, with access to The Lensburys facilities, enhanced by the location and beautiful surroundings.
For business, The Lensbury provides a captivating backdrop away from the hustle and bustle of central London. Its an ideal setting for a whole host of business events, from meetings and conferences to team building and company away-days.
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