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* Overseeing our general product management activities across the portfolios, including:
1. Setting and regular review of our 3 year product portfolio strategies, in conjunction with the Product Managers, to meet the overall product strategy set by the VP.
2. Yearly product specification and pricing review.
3. Regional sales support and sales enablement activities.
4. Product representation in customer success meetings and onboarding.
5. Oversee the annual update of product training materials, ensuring colleagues are trained in our product offer.
6. Work closely with marketing on annual marketing materials to ensure confident and effective articulation of our value proposition and customer messaging.
7. Guide the R&D activities across all portfolios, including budget management, ensuring regular customer engagement, capturing feedback which will guide our product development roadmap.
1. Team Management: manage, lead and motivate a team of 3, ensuring delivery of KPIs and appropriate ROI on activities. Overall management of the team delivering the individual product strategies with clear objectives, delivering to OKRs via business partners and measuring the ROI on activity. Coach and develop individuals to enable them to deliver on equivalent outcomes.
2. Commercial focus and a deep understanding of our key customer personas and the markets we operate in; Be the voice of the customer and unrelenting in meeting their requirements, ensuring their feedback is involved throughout.
3. Champion our products across the business, articulating the value prop and benefits, supporting training, customer or stakeholder meetings and sales delivery.
4. Support publishing to identify opportunities to innovate content, to meet customer needs.
5. Coaching and inspiring cross functional teams and direct reports towards unified goals and outcomes.
6. Commercially aligned in all that we do, through liaising closely with Sales, Revenue Operations, Product & Author Marketing and Publishing to communicate the roadmap and gather their input and insight.
7. With the product managers, own the product P&Ls for commercial success.
8. Support the acquisition and launch of new journals to support our strategic content growth objectives, in conjunction with content acquisition, by:
1. Driving a clear vision and value proposition for any new collections of hybrid / paywalled journals, including guiding their launch to market via collection products.
2. Using data to drive decision making for any journal launches – guiding and advising what launches should be open and what should be paywalled / hybrid.
3. Ensuring delivery of committed launch roadmaps to timeframe, budget and scope, in conjunction with the content acquisition launch team.
4. Leading on new product business cases and forecasts, owned in conjunction with publishing, and supported by sales, revenue operations and marketing.
5. Co-owning product revenues and market growth targets, alongside publishing, marketing, revenue operations and sales.
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