On behalf of this well established and growing business, we are recruiting for a Sales Support Administrator to join their friendly, professional team.
You will need to have at least 1 year’s administrative experience and be extremely customer focused.
You will also need to be highly organised, able to multi task, have great attention to detail and able to work within a fast paced environment.
Good Microsoft Office skills are a must for this position, if you have SAP and CRM experience this would be an advantage though is not essential.
This organisation offers a great working environment, career development opportunities, and a collaborative team culture. They also offer 10% bonus of annual salary.
Responsibilities include:
* Processing customer orders
* Respond to customer email enquiries
* Answer incoming telephone calls
* Manage assigned accounts (approx. 20 to 30)
* Check EDI system daily for orders
* Book in customer order deliveries
* Deal with customer queries and liaise with carriers
* Monitor anycourier discrepancies and process claims
* Processing Sales Managers FOC issues/Sales
* Processing quotation requests via email or web
* Raising credit notes
* Checking invoices
Other duties include processing proforma orders, taking credit card payments, checking invoices and covering customer accounts for holiday cover.
Personal Requirements:
* Minimum of 1 year’s administrati...