Job Description
Provide operational support to the airport duty manager and support our ground service provider in delivering a punctual, safe and reliable operation.
What you’ll do:
* Providing the Airport Duty Manager with data gathered from visual inspections / audits
* Provide information for the ADM to utilise resource effectively
* Perform eSocc/ QAI inspections
* Enable PTS delivery throughout the operational flow, e.g. from check-in all the way to final departure
* Supporting the Airport Duty Manager with supplier relationship meetings ensuring all insights are taken away for collaborative working
* Conduct ad-hoc checks/inspections at LGW
* Perform & take ownership of PCI compliance at LGW
* Conduct daily flight file checks, training record review and delay codes mitigation
* Proactive issue resolution to minimise disruption and maintain a punctual and safe operation
* Effective communication and collaboration with ADM and key stakeholders to ensure alignment on the operation
* Timely and accurate data reporting to support performance improvements
* Promotion and leadership of BA’s safety and security culture
What you’ll bring to us:
1. Able to coordinate internal and external stakeholders to ensure business needs are met
2. Able to quickly build effective relationships at all levels and...