Job Title : Business Support Officer Salary : £28,000 to £30,000 depending on experience Location: Enterprise Centre, St Helens Job Type: Full Time, Permanent About Us Formed in the 1920s we have a long history of providing services for retired Pilkington employees and their family members across the UK and overseas. From our base in St Helens we support over 6,000 individuals, with our welfare and community support services focusing on supporting retired Pilkington employees and their families across the UK and beyond. We deliver a range of social prescribing activities which provide practical and emotional support, promote health and well-being and tackle social isolation. We offer specialist services including personalised respite care for beneficiaries and members of the community who are over 60 in our purpose-built respite facility Ruskin Lodge in St Helens. We also deliver dementia support through our Admiral Nurse programme. Job Purpose To provide business support to the CEO, business managers and internal departments. To develop, implement and maintain robust information management systems within the Trust. To co-ordinate and support business meetings and Trustee Board Meetings. To support development and management of the Trust Business Assurance Framework. Requirements Proven experience as a Business Support Assistant, Governance or Administration experience Experience of collating data, research and presenting written reports Preparing/ Presenting documents, reports and procedures appropriate for Board/Trustee level Experience implementing and developing procedures and process. Developing and Monitoring service KPIs The successful candidate should be competent in Microsoft Office packages and hold computer experience, they would be required to hold excellent organisational skills and a polite and helpful telephone manner. Candidates should have the ability to prioritise and manage a busy workload. Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability, and vision for the role, and how they meet the requirements of the person specification in detail by 5pm on 22nd November 2024. Interested candidates are encouraged to submit early applications as the application window may close sooner if a suitable candidate is found. Interviews will be held on the 5th December 2024. Please click the APPLY button to send your CV and Cover Letter for this role. Please let us know if you require any reasonable adjustments in order to effectively access the recruitment process. If you would like any further information about the role or application process, please contact Kate Brown, HR Administrator who may arrange a conversation with the CEO. Pilkington Family Trust is an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment process for all vacancies. Candidates with the experience or relevant job titles of; Executive Assistant, Office Manager, Senior Administrator, Administration Manager, Clerk, Administrative Assistant, Senior Secretary, Business Admin Manager, Support Administrator, Business Support, Executive Assistant, Personal Assistant, Assistant to the CEO, Office Assistant, Office Coordinator may also be considered for this role.