We’re looking for a friendly, helpful person to join the team in our Chepstow branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different. This is a part time opportunity working 8.45am - 12.30pm every Saturday. It will suit someone who’s at ease with people, and able to support them in a caring, friendly and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies and staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities as well as taking calls and other duties for our greater Customer Service area. There also lots of opportunities for overtime as many of our Saturday Customer Service Assistants support us during our busier periods when they're able to. Benefits include: 25 days holiday plus Bank Holidays (pro rata) Ability to buy and sell holiday allowance Annual pay review Personal pension Annual Success Share scheme Maternity, paternity and shared parental leave Extensive wellbeing support ‘My Lifestyle’ retail discounts Service recognition