Breakfast Waiter - Sutton Coldfield We have a fantastic opportunity for a Breakfast Waiter / Waitress to work in our dynamic team at The Belfry, England's leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous forgolf. We have a really exciting year ahead at The Belfry, starting with hosting The British Masters in June 2023, and continuing with the launch of new training and development opportunities and incentives. The Ryder Grill The Ryder Grill & Kitchen is a 220 seat restaurant that offers a number of menu options, ranging from our stunning one rosette la Carte menu to chefs table and a Sunday Carvery. The Ryder Grill & Kitchen also benefits from a theatre kitchen where we prepare and cook our steaks and roasts all in view of the guest. We all know that Breakfast is the most important meal of the day and at The Belfry Hotel & Resort, we want to make sure that our guests start their day with an outstanding breakfast. All room sales include buffet breakfast within the Ryder Grill & Kitchen, on a daily basis you can be supporting a breakfast service for up to 700 guests. The on target earning potential for this role is 11.56 - 12.12 hourly rate, compromising of a base hourly rate of 10.88 - 11.44 plus a qualified estimate of 0.68 gratuities per hour About the role As a food and beverage assistant, your duties include all those of a waiter or bartender: To welcome all guests a polite and friendly manner To deliver a great experience from beginning to end To confidently talk about our menus, offer upsells and enthusiastically To take orders from our guests and proactively ensure that all of their needs are met Cleaning and good hygiene practices are a large part of this role To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole. About you You don't need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that's great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are o You are passionate about delivering a fantastic service to our guests o You enjoy engaging in conversation, talking about our products and the resort o You are a natural when it comes to selling o You are outgoing and enthusiastic o You have a can-do attitude and are proactive Belfry Benefits Wellness Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club Team social events throughout the year Belfry-wide wellness programme with external speakers, focusing on 'mind, body & soul' The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want Healthcare schemes: life assurance, 24-hour GP, health cash-plans Employee Assistance Programme The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people Showing some appreciation Long service awards Additional paid holiday for long service Reward Vouchers Free meals on shift in our canteen Annual Belfry awards Team appreciation events Fantastic resort discounts across restaurants, bars, retail, and golf Bed & Breakfast from 35 per room Free staff parking Subsidised taxi service for those who don't drive Live-in accommodation for up to 3 months Relocation bonuses Learning & Development Excellent training and career opportunities Internal career pathways programmes Access to The Belfry Campus Learning Commitment to developing our team through apprenticeship programmes Making a difference Belfry ESG committee, dedicated to delivering an environmentally sustainable business Supporting industry, local and national charities Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes