Job Title:
Product Data and Systems Administrator (National Accounts)
Salary Range:
£23500 – £27000
Department:
Sales
Location:
Milton Keynes
About Makita UK:
At Makita, we are committed to leading the way in the power tools industry by delivering innovative, high-quality products that help our customers get the job done. As part of our ongoing growth and expansion, we are looking for a proactive and customer focused Product Data and Systems Administrator (National Accounts) to join our team and play a key role in after sales service for our Production Tools across the assembly and manufacturing sectors.
Why Join Makita UK?
1. A Brand You Can Trust: Join a global leader in high-performance power tools and outdoor equipment.
2. Career Development: We believe in developing our people. With Makita, you’ll have access to ongoing training, career growth opportunities, and support to help you reach your full potential.
3. Work-Life Balance: We offer competitive salaries, benefits, and the opportunity to work with a team that values collaboration and flexibility.
4. Be Part of the Team: Our culture is innovation, and a commitment to excellence – everything we do is driven by our commitment to our customers and products.
Position Overview:
We are looking for a detail-oriented and highly organized Product and Technical Data Maintenance Specialist to join our dynamic team. In this role, you will be responsible for ensuring the accuracy and consistency of Makita product data across multiple customer platforms. You will work closely with internal teams and national accounts, including high-profile customers like Amazon UK, Screwfix, and NMBS, to ensure timely product updates and protect our brand integrity.
What You Will Be Doing:
1. Product Data Maintenance: Regularly update Makita product information across national accounts’ online portals (e.g., Amazon UK, Screwfix, NMBS), ensuring all data is accurate and up to date.
2. Brand Protection: Identify and report non-genuine Makita products listed on platforms like Amazon UK. Utilize the Amazon Brand Registry system to challenge listings and ensure trademark protection.
3. Collaboration: Work closely with departments such as Marketing, Technical, Warehouse, and Sales to compile and maintain product specifications, technical documents, and health & safety information.
4. Operational Management: Manage day-to-day operations of customer platforms, ensuring they meet performance and availability standards.
5. Product Launch Support: Ensure timely and accurate setup of new product information in customer systems during product launches.
6. Customer Support: Maintain strong relationships with national accounts, ensuring their product data needs are met and that product information is consistently accurate and accessible.
What We Are Looking For:
1. Detail-Oriented: High attention to detail when managing product specifications, technical documents, and product information. (Proven experience is essential)
2. Strong Communicator: Excellent communication skills for collaboration with various teams and external stakeholders.
3. Technical Proficiency: Comfortable using customer portals, internal systems, Level 4 Excel qualification or experience for data entry and maintenance. (Essential)
4. Problem-Solving Skills: Ability to identify and address non-genuine products and work proactively with platforms to protect the brand.
5. Organized and Efficient: Able to manage multiple priorities and tasks simultaneously while ensuring timely and accurate updates. (Essential)
6. Cross-Functional Teamwork: Ability to collaborate with various departments to support product information updates and launches.
7. Customer-Focused: Strong focus on maintaining up-to-date and accurate product information for national accounts.
What We Offer:
1. Competitive Salary & Benefits: A competitive salary package with a comprehensive benefits plan.
2. Career Growth: Opportunities for personal and professional development in a growing global company.
3. Collaborative Environment: Work with a supportive and dynamic team across various departments to deliver excellent results.
4. Exciting Challenges: A fast-paced environment where you will have the opportunity to tackle a variety of tasks and contribute to key business operations.
5. Work-Life Balance: We value a healthy work-life balance and offer flexibility where possible.
Ready to Join?
If you’re passionate about data management, have a keen eye for detail, and want to contribute to the success of a leading global brand, we’d love to hear from you!
Apply today and take the next step in your career with Makita.
Internal Applications Deadline – 5th Feb 2025
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