Overview
We are seeking an enthusiastic candidate to join our family business and help manage our portfolio of 50 properties across East and North London, in addition to helping us to grow and develop the company. The job role will be varied; however, it will consist predominantly of managing the existing property management team and administrative assistants (who work remotely), in addition to liaising directly with clients and managing our bookings and calendars. You will often work directly with the business owner and assist them with various tasks across their different companies.
In addition, we would look for you to assist us in the development of new business opportunities, for which there would be performance bonuses and incentives.
This role is best suited for someone with strong initiative and the desire to be involved in the growth and development of the business. There will be many opportunities to learn about a number of different sectors including: Serviced Accommodation, Residential Property, Property Development, Planning Gain & Construction.
Initially you will be required to work 2-3 days from our home office in Rainham, Essex; however, you will be able to work from home or remotely during the rest of the week. Hours and days can be flexible depending on your own commitments. Once or twice a week you may be required to carry out site visits at our properties.
Duties
* Oversee the day-to-day operations of the business, primarily ensuring new and existing bookings proceed without incident.
* Oversee the property management team to ensure any issues that arise are dealt with correctly and in a timely fashion.
* Liaise with key clients and booking agencies to facilitate new bookings.
* Coordinate lease agreements, renewals, and terminations while maintaining accurate records.
* Oversee and check month-end statements for clients that have been prepared by the team.
* Carry out periodic property inspections and visits in addition to occasionally meeting contractors and maintenance teams on site.
* Take part in business development in the form of phone and email campaigns, in addition to assisting with brand development and marketing.
* Assist the Director with critical tasks across the other businesses.
Experience
Essential
* Experience within hospitality, tourism, customer care or property management.
* Strong administrative skills with proficiency in Microsoft Word and Excel.
* Must have the ability to write clearly and with correct grammar and spelling.
* Must be confident and willing to speak directly with clients and suppliers via phone.
Desirable
* Ability to work independently and solve problems that may require research.
* Experience with channel managers, primarily Uplisting.
* Experience using sites such as AirBNB, Booking.com, etc. as a property host.
* Previous experience in marketing or sales.
If you would like to be part of an exciting and growing company, in addition to having flexibility within the role and a varied set of tasks, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: £20,000.00-£40,000.00 per year
Expected hours: 20 – 40 per week
Additional pay:
* Commission pay
* Performance bonus
Benefits:
* Sick pay
* Work from home
Schedule:
* Flexitime
* Monday to Friday
Licence/Certification:
* Driving Licence (required)
Work Location: Hybrid remote in London E14 3AD
Application deadline: 14/02/2025
Reference ID: MURRAYSTAYS
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